by Chris Underdown | Jul 16, 2020 | Uncategorized
3 Lessons to Master the Art of Listening Empathically Think of someone you consider to be a really good listener. How do you FEEL about this person? We LOVE good listeners because they give us the chance to talk about what we love more than anything in the world:... 
by Chris Underdown | Jul 6, 2020 | Uncategorized
Asking Customers for Feedback My friend and colleague, Craig Wortmann, CEO of Sales Engine and Founder of the Kellogg Sales Institute, often speaks about the power and importance of balancing boldness and humility in sales, customer success and leadership. If there... 
by Chris Underdown | Jun 16, 2020 | Uncategorized
Habits Alive! Bringing Storytelling to Life As someone who started my professional career as an actuary, who uses mathematics and data to measure and manage risks, I had to learn the power of storytelling through experience. Over the years, I’ve come to understand... 
by Chris Underdown | May 26, 2020 | Uncategorized
A customer decides THAT they want to buy from YOU before they decide WHAT they want to buy from YOUR COMPANY This article originally appeared on LinkedIn I love to laugh. I love funny people. If I had a checklist for my “perfect partner” (which I don’t, obviously 😏)... 
by Chris Underdown | May 11, 2020 | Uncategorized
The Butterfly Story This article originally appeared on LinkedIn My sister’s wedding day was the best day of my life. Almost two years ago, on one of those perfect summer nights in Chicago, I waited patiently at Cindy’s Rooftop Bar, a swanky cocktail bar known for its...